Contact your company's on-site System Administrator to reset your password. If your System Administrator is unknown, please create a ticket on this website.
User Permissions Required (contact your BestNotes System Administrator for user permissions):
- When a user has locked their account (meaning they attempted to log in more than the maximum allowed times) their name will appear in red.
- Click on the name.
- You will see a new button "Unlock User".
- Click "Unlock User" and "Save".
- The user can now attempt to log in again without changing their password.
- If the user's password needs to be reset then please see Reset Password (Click HERE).