This article provides steps to resolve file download errors in BestNotes, specifically when encountering messages like "/Users/bestnotes/Desktop/82MnHHPh.exe.part could not be saved, because you cannot change the contents of that folder..."

Permissions Required

No specific BestNotes permissions are required.

Resolving File Download Errors

When you download a file from BestNotes and receive an error similar to this: "/Users/bestnotes/Desktop/82MnHHPh.exe.part could not be saved, because you cannot change the contents of that folder...", use the following steps:

1. Close BestNotes.
2. Open Finder.
3. From the Finder menu, choose GO.
4. At the bottom of the list select Go To Folder.

5. Type: ~/Library/Preferences/

6. Find the "com.apple.internetconfig.plist" file and delete it.

7. Close Finder.

8. Open BestNotes.

You will now be able to download files in BestNotes again.