This article explains how to add an exception for DrFirst in Firefox's pop-up blocker settings, resolving issues with DrFirst windows not opening.

Permissions Required

No specific BestNotes permissions are required.

Adding a Firefox Pop-up Blocker Exception for DrFirst

  1. From your Firefox browser, select the hamburger menu in the upper right corner.

  1. Select "Settings."

Firefox hamburger menu

Firefox settings option

  1. Select "Privacy & Security."

  1. Scroll down to the "Permissions" section.

Firefox Privacy & Security settings

Firefox Permissions section

  1. Next to the "Block pop-up windows" option, select "Exceptions..."

  1. In the "Address of website" field, type in: https://www.drfirst.com/.

Firefox pop-up blocker exceptions button

Adding DrFirst to pop-up blocker exceptions

  1. Select "Allow", then select "Save Changes."

Allow and Save Changes buttons

You should now be able to open DrFirst. You can test this by selecting the "ePrescribe" button on a client's chart.

ePrescribe button on client chart

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