If you receive this message:

Step 1: Restart Computer

If that does not work ...

Step 2: Go to your computer profile reset steps below. NOTE: If you are unsure what your company's SITE ID is please contact your onsite system administrator.

Windows: https://help.bestnotes.com/support/solutions/articles/1000029477

Mac: https://help.bestnotes.com/support/solutions/articles/1000029479

If you need assistance with this, please call BestNotes Support (208) 543-6646.

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