Reset application
Resetting the application will clear the cache of the application and can potentially address functionality issues that you may be having. This process will require you to re-enter your "Site ID" in order to log back in. If you don't know the "Site ID", reach out to your system administrator for this information before beginning this process.
- Make sure that all BestNotes windows are closed.
- Select "Start" menu.
- Type "%appdata%" in the search area.
- Select "%appdata%."
- Select the "BestNotes EHR" folder and right-click.
- Select "Delete."
You have now reset your application. If the problem that you were having persists, contact BestNotes Support at [email protected] or call (866) 543-6646.