Reset application

Resetting the application will clear the cache of the application and can potentially address functionality issues that you may be having. This process will require you to re-enter your "Server Name" and "Site ID" in order to log back in. If you don't know the "Server Name" or "Site ID", reach out to your system administrator for this information before beginning this process.

1. Select "Start" menu.
2. Type "%appdata%" in the search area.
3. Select "%appdata%."
   
4. Select "AppData" in the path bar.
   
5. Select the "Local" folder.
   
6. Select the "BestNotes" folder and right-click.
   
7. Select "Delete."
   

You have now reset your application. If the problem that you were having persists, contact BestNotes Support or call (866) 543-6646.