This article explains how to configure and use DrFirst thermal printer support for printing prescriptions on continuous roll paper, including supported states and printer settings.
Permissions Required
- Administrator access
Configuring and Printing with DrFirst Thermal Printer Support
The option to output printed prescriptions in a format that is compatible with a thermal printer with special paper that is supplied on a continuous roll is available. This has been tested with one printer model, the Star Micronics TSP800.
This feature supports printing on "Rx560" paper rolls for the following states:
- Alabama
- Alaska
- Arizona
- Arkansas
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Iowa
- Kansas
- Louisiana
- Maine
- Maryland
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Mexico
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Five states are not supported: NJ, CA, NY, KY, and IN.
- Request enablement of this feature. Once enabled by BestNotes, your administrator user will also need to enable this option within the practice location settings.
- Configure your thermal printer with the following options:
- To print a prescription, select the print option from within the PDF iFrame or from the downloaded PDF:


- Select the "104mm X Receipt" paper size, and then select "Print."
