This article provides a checklist of required and recommended items for DrFirst EPCS identity proofing.

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DrFirst EPCS Identity Proofing Checklist

Items marked with a * are required, while the other items are recommended, optional or only necessary for specific circumstances.

  • Hard or soft EPCS Token (recommended to have at least two tokens) *
    • Hard token: Keychain device provided by DrFirst
    • Soft Token: VIP Access by Symantec can be downloaded on a mobile phone, tablet, or computer at Symantec VIP
  • Social Security Number *
  • Passphrase: You will have to create a passphrase that is a minimum of 8 characters with at least one capital letter, one lowercase letter, and a number during the enrollment process *
    • A passphrase is necessary for the two-factor authentication step required for sending controlled substance prescriptions.
    • It is highly recommended you write down the passphrase to save in a secure location.
  • Security Question and Answer: You will have to create a security question and answer (necessary for resetting your passphrase) *
    • Example: Mother's maiden name or make/model of your first car.
    • Security answers are case sensitive, so note down your security question and answer exactly as you entered it.
  • Valid personal phone number (mobile or residential; must be associated with home address)

    Note: If your mobile phone number can be validated, you may receive your transaction ID instantly by SMS text message. Alternatively, you will receive a letter via USPS mail (takes approximately 5-6 business days).

  • First eight digits of a personal credit card (VISA or MasterCard) -- No business or debit cards. This information is NOT MANDATORY and can be omitted.

Note: If you completed EPCS credentialing previously, you may be able to skip identity proofing.

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