On some laptops,  when using the trackpad to input information, selecting a diagnosis in the "Diagnosis Widget" will not register, not allowing further progress in the widget. There are two known possible options to work around this.

  • Connecting a traditional mouse to the computer and using it to select the drop-downs in the Diagnosis Widget
  • Using the arrow keys on the keyboard to highlight the desired option, then pressing enter on the keyboard to select it.
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