This article provides workarounds for an issue where the Diagnosis Widget does not respond to trackpad input on some laptops.
Permissions Required
No specific BestNotes permissions are required.
Resolving Diagnosis Widget Input Issues
- Connect a traditional mouse to the computer and use it to select the drop-downs in the Diagnosis Widget.
- Alternatively, use the arrow keys on the keyboard to highlight the desired option, then press Enter on the keyboard to select it.