SimpleChime is a healthcare communication and patient-engagement platform designed to automate patient communication and reduce administrative work for healthcare providers.

Permissions Required

No specific BestNotes permissions are required.

Integrating SimpleChime

SimpleChime Features

Patient Communication

  • Two‑way texting
  • Missed‑call‑to‑text
  • Voicemail transcription
  • Shared team inbox

Automated Messaging

  • Appointment reminders & confirmations
  • Pre‑visit instructions & consent collection
  • Medication/follow-up reminders
  • Review requests

Scheduling

  • Online booking with real-time availability
  • Text-based rescheduling
  • No-show reduction automation

EHR Integration

  • Sync appointments & patient data
  • Log communication in patient charts
  • Access messages directly from EHR

AI-Assisted Call Handling

  • Answer routine questions
  • Route calls automatically
  • Trigger messages/tasks

Integration Process Overview

Staff need to share API keys with Simple Chime.

SimpleChime will set up their account.

Be sure to provide step by step instructions identifying how to do what you said we would do at the top.

  1. This should always be in "step-by-step" format.
  2. Be sure to include screenshots to show them where to go, and what to expect.
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