BestNotes Support

Getting Started 10

• Changing Your Password
• Copy and Paste Rules / Options (Video)
• Dashboard (Video)
• Downloading / Installing BestNotes CRM Client (Video)
• Eligibility Provider Questions

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Avea Integration 2

• Connecting Your API
• Adding a Client From BestNotes to Avea

Calendar 11

• 1969 Appointments
• Appointment Locking
• Appointment Statuses
• Calendar (C -) Reports
• Calendar Navigation (Video)

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Clinical Documentation 17

• 2018 Annual ICD-10-CM and DSM-5 Changes
• 2019 Annual ICD-10-CM Updates
• Allergies
• ASAM Continuum and CO-Triage
• Assessments and Master Treatment Plan (Tx) - Navigation / Editing

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Contact Profile 18

• Add A Profile Picture
• Authorizations: Episode / Level Of Care - Payers
• Consents - Release of Information (ROI Video)
• Contact - Upload Documents / Files / PDFs to Contact Profile (Face) Page
• Contact Basics (Video)

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Custom Medications 1

• Custom Medications

eMAR 7

• eMAR Step 1 - BestNotes Setup (Video)
• eMAR Step 2 - eMAR Setup (Video)
• eMAR Step 3 - Patient Meds, STAT and Inventory Setup (Video)
• eMAR Step 4 - Recording Administered Med Workflow (Video)
• eMAR Step 5 - Link to add a Patient's Signature (Optional)

See all 7 articles

ePrescribing (e.g. Dr. First) 5

• Dr. First Setup
• Dr. First (Video)
• Dr. First Patient Notifications
• EPCS Background Check
• Louisiana (LA) ePrescribing Regulations and Dr. First

For Review 1

• For Review (Video)

General Log 1

• General Log (Video)

Group Notes 9

• Activating Group Note Template in Admin Tab
• Creating a Group Note Template
• Group Note Access Denied
• Incident Reports or Reportable Group Notes
• Managing Locked Group Notes

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Insurance Billing Setup 6

• BestNotes Insurance Billing and Electronic Claims Review
• BestNotes Insurance Billing FAQ
• Insurance Billing (Step 1) - System Administrator Login and Facility
• Insurance Billing (Step 2) - Users / Payers / Ledger Setup (Video)
• Insurance Billing (Step 3) - Insurance Claims (Video)

See all 6 articles

Third-party Billing 1

• Third-party Billing Company Setup

Labs 3

• Labs - Setup
• Labs - Order (Video)
• Labs - Results (Video) and Sign

Mobile Application 15

• Step 1: Android / Apple (iOS) Mobile Download Links
• Step 2: HIPAA - Adding a PIN or Password to Unlock Mobile Device
• Step 3: Mobile App Login and / or Forgot PIN or Recently Changed Password
• Step 4: Mobile - Menu
• iCal instructions for iPhone

See all 15 articles

OutcomeTools 6

• What is OutcomeTools?
• OutcomeTools Demos
• Customized Questionnaires Requirements
• OutcomeTools - Administration Permission
• OutcomeTools Documentation and Steps (Video)

See all 6 articles

Portal & Admissions 13

• Portal Setup
• Activate Portal Account via email from BestNotes by Status icon
• Additional PDF Forms in Application List
• Admissions - Importing Applications with the Application Manager
• Common Application (Video)

See all 13 articles

Q-Log 4

• Creating Q-Logs (Video)
• Managing Q-Logs
• Q-Log Audit
• Sending Email to Q-Log

Reports 11

• Building a Report (Video)
• Default Custom and Library Reports
• Export Spreadsheet Tips and Tricks
• Log Review Report Scenarios
• Printing Reports Tips and Tricks

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Signature System 9

• Add Related Contact (Parent) / Client as a Signer and Sign from Portal
• Adding BestNotes users as signers after a document is locked
• Appending to a Document
• e-Signature Security
• HIPAA Compliant Client Pin and Physical Signature Link

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Tasks 2

• Creating Tasks (Video)
• Managing Tasks