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Solution home
General
Getting Started
10
Changing Your Password
Copy and Paste Rules / Options (Video)
Dashboard (Video)
Downloading / Installing BestNotes CRM Client (Video)
Eligibility Provider Questions
See all 10 articles
Avea Integration
2
Connecting Your API
Adding a Client From BestNotes to Avea
Calendar
11
1969 Appointments
Appointment Locking
Appointment Statuses
Calendar (C -) Reports
Calendar Navigation (Video)
See all 11 articles
Clinical Documentation
17
2018 Annual ICD-10-CM and DSM-5 Changes
2019 Annual ICD-10-CM Updates
Allergies
ASAM Continuum and CO-Triage
Assessments and Master Treatment Plan (Tx) - Navigation / Editing
See all 17 articles
Contact Profile
18
Add A Profile Picture
Authorizations: Episode / Level Of Care - Payers
Consents - Release of Information (ROI Video)
Contact - Upload Documents / Files / PDFs to Contact Profile (Face) Page
Contact Basics (Video)
See all 18 articles
Custom Medications
1
Custom Medications
eMAR
7
eMAR Step 1 - BestNotes Setup (Video)
eMAR Step 2 - eMAR Setup (Video)
eMAR Step 3 - Patient Meds, STAT and Inventory Setup (Video)
eMAR Step 4 - Recording Administered Med Workflow (Video)
eMAR Step 5 - Link to add a Patient's Signature (Optional)
See all 7 articles
ePrescribing (e.g. Dr. First)
5
Dr. First Setup
Dr. First (Video)
Dr. First Patient Notifications
EPCS Background Check
Louisiana (LA) ePrescribing Regulations and Dr. First
For Review
1
For Review (Video)
General Log
1
General Log (Video)
Group Notes
9
Activating Group Note Template in Admin Tab
Creating a Group Note Template
Group Note Access Denied
Incident Reports or Reportable Group Notes
Managing Locked Group Notes
See all 9 articles
Insurance Billing Setup
6
BestNotes Insurance Billing and Electronic Claims Review
BestNotes Insurance Billing FAQ
Insurance Billing (Step 1) - System Administrator Login and Facility
Insurance Billing (Step 2) - Users / Payers / Ledger Setup (Video)
Insurance Billing (Step 3) - Insurance Claims (Video)
See all 6 articles
Third-party Billing
1
Third-party Billing Company Setup
Labs
3
Labs - Setup
Labs - Order (Video)
Labs - Results (Video) and Sign
Mobile Application
15
Step 1: Android / Apple (iOS) Mobile Download Links
Step 2: HIPAA - Adding a PIN or Password to Unlock Mobile Device
Step 3: Mobile App Login and / or Forgot PIN or Recently Changed Password
Step 4: Mobile - Menu
iCal instructions for iPhone
See all 15 articles
OutcomeTools
6
What is OutcomeTools?
OutcomeTools Demos
Customized Questionnaires Requirements
OutcomeTools - Administration Permission
OutcomeTools Documentation and Steps (Video)
See all 6 articles
Portal & Admissions
13
Portal Setup
Activate Portal Account via email from BestNotes by Status icon
Additional PDF Forms in Application List
Admissions - Importing Applications with the Application Manager
Common Application (Video)
See all 13 articles
Q-Log
4
Creating Q-Logs (Video)
Managing Q-Logs
Q-Log Audit
Sending Email to Q-Log
Reports
11
Building a Report (Video)
Default Custom and Library Reports
Export Spreadsheet Tips and Tricks
Log Review Report Scenarios
Printing Reports Tips and Tricks
See all 11 articles
Signature System
9
Add Related Contact (Parent) / Client as a Signer and Sign from Portal
Adding BestNotes users as signers after a document is locked
Appending to a Document
e-Signature Security
HIPAA Compliant Client Pin and Physical Signature Link
See all 9 articles
Tasks
2
Creating Tasks (Video)
Managing Tasks