User Permissions Required (contact your BestNotes System Administrator for user permissions):

   



The client PIN signature system allows a client and related contacts to digitally sign documents using a HIPAA compliant PIN number or physical signature.




For more information on the Physical Signature, Click HERE.





Add Related Contact to Signers



  1. Click on New Note or a saved Activity Log
  2. Use the  dropdown or type the name of the Related Contact in the Contact's box (upper-right of Note) to log this Note to the person who needs to sign


           


  3. Then click the Signers  button and add that person as a signer 



  4. Then click Save, Sign, and Lock 
  5. Signature button will be made available on the contact's Activity Log 
  6. If the contact is on-site have them use their PIN (see below)




NOTE: Related contacts need to be added BEFORE the Note is saved and locked. To unlock a Note, you need the File Audit user permission (Click HERE).


 


 For more information on the Portal eSignature, Click HERE.


Setup and Reset a Client On-site PIN


In order for a client to obtain a PIN, users must have the Setup Contact PINs permission. (Contact your BestNotes administrator for this permission. For more information, Click HERE)


With the Setup Contact PINs permissions, users will see the letter    icon with a pencil (top of client's face page).






  1. Click on the Setup contact PIN icon. 
  2. It will lock / clear the screen of the BestNotes window allowing the client/contact to select their PIN number without seeing sensitive information.






The client will privately type in their PIN number, confirm, and hit "Submit".


 


Signing Documents On-Site

  1. To sign individual notes you can click on this button.  



  2. It will lock the screen from the BestNotes user, and allow the client to privately add their PIN number.

  3. This adds their digital signature to the individual note.


To sign multiple notes at a time, you can click on the sign all notes button on the Activity log. This will lock the screen and allow the client to add their PIN number to all documents requiring their signature. This adds their digital signature to all documents that they sign.



For more information on the Physical Signature, Click HERE.

 




For more information on the Portal eSignature, Click HERE.








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