This article provides instructions on how to unlock and delete a group note in BestNotes.

Permissions Required

• File Audit

Unlocking and Deleting Group Notes

Navigation for Permissions Context

1. Settings
2. User Details
3. Under Settings

To Unlock a Group Note

1. Click on Group Notes.
2. Click on the History tab.
3. Click on the note you would like to unlock.
4. In the upper right-hand corner, there is a green lock. 
5. A window will open to confirm removing all participants' Activity Logs linked to this Note (Extra NOTE: The contents of the note are not deleted, but signatures are removed).

To Delete a Group Note

1. Once it is unlocked, it will be on the Sessions tab.
2. Click on the Sessions tab and open the note you want to delete.
3. Click the Trash Can icon in the top right corner of the Group Note.