BestNotes servers/services
- Data is encrypted in transit and at rest.
- Critical transactions within BestNotes are captured in real-time and nightly.
- Full database backups are performed nightly, and each backup is stored at a secondary location for 90 consecutive days.
- Application and database servers are redundant for failover and backup purposes.
- BestNotes servers are hosted on a secured network protected by a firewall. For more information visit the Google Cloud website.
- Third-party services are by subscription only via developed integrations (i.e. DrFirst for e-Prescribing).
- SOC 2 Certified: Most recent certification issued December 2025.
For suggestions on how BestNotes can supplement your own disaster recovery plan, see our Disaster recovery page.
Secure your user accounts
Password articles
2-Factor Authentication
Additional information
For more information relating to security policies and protection of electronic information, see:
US Government information
- Summary of HIPAA Security Rule
- Protected health information (PHI)
- Protected health information (PHI) PDF
If you have any further questions, contact BestNotes support or call (866) 543-6646.