New System Administrator?
If your company's BestNotes on-site System Administrator is no longer available, an e-mail from the owner(s) of your company is required for BestNotes support to help set-up a new System Administrator.
To make sure your company is following HIPAA compliant standards, review the Password settings.
BestNotes server backup
- Audit logs of database queries performed for certain activities within BestNotes are built in real time.
- Full database backups are performed nightly and each backup is stored at an off-site location for 90 consecutive days.
- In case of hardware failure, application servers automatically migrate to our other available hardware with minimal downtime.
For suggestions visit our Disaster recovery page.
BestNotes server information
- For more information visit the Google Cloud website.
BestNotes is a SOC II certified company. For more information, visit AICPA SOC II.
For more information relating to security policies and protection of electronic information, see:
US Government information
If you have any further questions, contact BestNotes support or call (866) 543-6646.
Back to top of page