New System Administrator?

If your company's BestNotes on-site System Administrator is no longer available, an e-mail from the owner(s) of your company is required for BestNotes support to help set-up a new System Administrator.

To make sure your company is following HIPAA compliant standards, please review the following:

For Password Settings, Click HERE.

BestNotes Server Backup:

  • Audit logs of database queries performed for certain activities within BestNotes are built in real time.
  • Full database backups are performed nightly and each backup is stored at an off-site location for 90 consecutive days.
  • In case of hardware failure, application servers automatically migrate to our other available hardware with minimal downtime.

For suggestions on Disaster Recovery, Click HERE.

BestNotes Server Information:

BestNotes is a SOC II certified company. For more information, Click HERE.

For more information relating to security policies and protection of electronic information, see:

US Government


Protected health Information (PHI):




Wikipedia (Password policy)  

Password Article

If you have any further questions, please contact BestNotes on this website with a Ticket or call 208-543-6646.