Permissions Required

Resolving Group Note Access Denied

If you receive this message when opening a Group Note:

The user who started the Group Note clicked the Red X instead of the proper BestNotes Close buttons.

To allow access to the Group Note, follow these steps:

1. Inform the user, who closed the Group Note window, to return and click one of the "Save" and/or "Close" buttons.
   • NOTE: The Close/Cancel button will prompt the user to:

     

3. If the information is still correct in the Group Note, then click OK.
4. If it is not, click Cancel, re-enter the necessary information and click Save.
5. This will close the Group Note.
6. This Group Note should now be accessible.