This article provides a recording of a BestNotes webinar and answers frequently asked questions about various BestNotes features, including eMAR, reports, patient management, and signatures.

Permissions Required

No specific BestNotes permissions are required.

Visual Tutorial

Frequently Asked Questions (FAQs)

Inventory Report

  • No notifications are available at this time.
  • Med reports (Medication Review) in BestNotes can also help determine when medications need to be refilled.

Taper Medications

Back in BestNotes, a new medication will need to be added.

Report Date Ranges

Only History by Patient allows for more than one day.

Med Observation

Use the eMAR as is, just add "Observation" in the Med's Notes in BestNotes.

Report by Med

Use the search field in the report.

How to manage many patients

Use Groups/Locations and Access tags.

How to know the signature is the Patient's signature?

  • It is kept in the database.
  • The User's signature is used to confirm everything is correct.

Multiple Required User Signatures (e.g., staff and Dr.)?

  • Request sent to Development.
  • No timeline has been made.
  • Use reports to confirm everything is correct.

Are Groups based on Access tags or Fixed tags?

  • Can be both.
  • BestNotes recommends using Access tags.

Is there a way to add a threshold?

Not at this time.

Can a user add past MedPasses?

Yes, just not future MedPasses.

How to display Allergies?

  • A company needs to integrate with DrFirst. For more information, or to begin your integration with DrFirst, contact submit a support ticket.

Notifications for Missed Meds?

  • Not at this time.
  • Use the reports to find blank times.

Treatment Plans

The Treatment Plans gets the same list.

Can the BestNotes Mobile app be used?

  • No.
  • A mobile device can see these websites using web apps (e.g., Chrome).

Can the signature website be used to sign other BestNotes' documents?

What if Patients don't need to sign?

  • Remove any SigPads from the Settings tab.
  • This will remove the Patient's Signature button.
  • A user will still be prompted to confirm submission.

Why is the patient not displaying?

  • The Patient has a future start date.
  • The Patient does not have the correct Tag / Admit date / Gender, etc.

Pricing

The eMAR is free with a BestNotes subscription. For more information on BestNotes pricing, please visit https://www.bestnotes.com/pricing.

Next Steps

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