This article explains how to add a related contact to a client's chart and enable their access to the BestNotes web portal.

Permissions Required

No specific BestNotes permissions are required.

Adding a Related Contact and Enabling Portal Access

  1. Navigate to the "Contacts" area on the client's chart.
    Screenshot showing navigation to the Contacts area

  1. Select the contact (if already created) or create the contact as an "Individual" or "Client."

Screenshot showing options to select or create a contact

  1. When creating a new contact, add the following information at a minimum:

    • Relation
    • First (name)
    • Last (name)
    • Home Email
    • Access Tag
      Screenshot showing required fields for a new contact

  1. Select "Save."

Screenshot showing the Save button

  1. In the "Contacts" tab, find the related contact and select the "Relationship" icon.
    Screenshot showing the Relationship icon

  1. At a minimum, select the "Web Portal" option.

Screenshot showing the Web Portal option

  1. Select Save.
    Screenshot showing the Save button


Now that you have created the related contact, you can assist them in creating a portal account. Make sure that you are navigating to the related contacts chart to begin the portal creation.


You can also have the related contact sign shared documents by adding the related contact as a signer before sending the document to the portal.

Next Steps

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