This article explains Information Blocking as defined by the 21st Century Cures Act and outlines how BestNotes features can assist your organization in securely sharing electronic health information (EHI) to comply with the rule.

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Visual Tutorial

Learn how the new Information Blocking Legislation will affect your behavioral health clinic from the Founder and Principal of Slingshot Solutions LLC, Andrew Kessler, JD.


Understanding and Complying with Information Blocking

In late 2016, Congress passed the 21st Century Cures Act which included a rule called Information Blocking. This rule is defined as the practice by an "actor" that is likely to interfere with the access, exchange, or the use of electronic health information (EHI), except as required by law or specified in an information blocking exception.

This legislation means your organization likely needs to update its policy and procedures around sharing electronic health information and educate staff about this rule and its impact.

BestNotes Features for EHI Sharing

BestNotes provides several features to help your organization securely share EHI:

  1. Utilize the Patient Portal: We encourage the use of the Patient Portal to securely share EHI. If you don't have a portal account setup for your BestNotes account, reach out to submit a support ticket to get set up.
  2. Use the Patient's Activity Log: You can use the patient's Activity Log to filter and print any requested documents to paper or PDF.
  3. Access Med/Clinical Reports: There are also some useful reports in the Med/Clinical area that include: Medications, Vitals, Allergies, Labs, and Custom Test reports, which can be used to share relevant EHI.

BestNotes staff are unable to provide advice or guidance on how your organization complies with this rule. Our guidance will solely focus on the technical abilities BestNotes provides to share EHI.

Next Steps

  • See also: Patient Portal
  • Stay tuned to our What's New page for development of enhanced features that will help your organization comply with this rule.
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