Configure new connection

Connect your BestNotes account to laboratory vendors through the ELLKAY integration platform. This allows you to electronically send lab orders and receive results directly within BestNotes..  


To create a request between your BestNotes account and your preferred lab partner, please navigate to the settings area, account details, and click on the ELLKAY option.  To initiate a new lab connection, provide the requested Lab, Facility, and Practice Administrator information:

  • For more information on creating lab orders, Click Here.
  • For more information on lab results & review,  Click Here.

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NOTE: BestNotes does NOT charge any additional fee to connect to ELLKAY.

User Permissions Required (contact your BestNotes System Administrator for user permissions):

  

NOTE: These permissions will not be available until your lab connection has been activated.



Before a user can create a lab order the following requirements must be met: 

  • The user's email address has been verified in BestNotes.
  • The user's NPI number has been entered in the provider details tab of the user details.
  • The user has been added in "User Management" area in BestNotes' settings, account details, ELLKAY as "Provider" or "Office" and "Full Careevolve Access".
    • Each lab connection requires a practice administrator. The Access Level for this user must be Practice Administrator.


For the best experience, it is recommended to add any Insurance Payers your practice may associate with in your account Settings > Payers. Adding these payers will allow your client-specific payer information to import into your lab order upon creation. For more information, Click HERE.


Manage Lab Users


To manage users with ELLKAY access, please navigate to the settings area, account details, and click on the ELLKAY option. Click User Management to add, edit, or remove users from ELLKAY.


Select Add to provide ELLKAY access to an existing BestNotes user:
  1. Choose the BestNotes user in the Select User dropdown.
  2. Choose the appropriate User Type of Provider for valid providers responsible for the order or Other for any users requiring general access.
  3. Choose the Access Level of Careevolve Access.


bulb.gifNOTE: Before a user can be added in ELLKAY they must have a verified email address in BestNotes.


Select Edit to modify the individual User Type and Access Level.


Select Remove on any user to remove ELLKAY access.


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