BestNotes uses an exchange service called HC1 to normalize and manage lab communication between your lab company and BestNotes. BestNotes is interfaced with HC1, and HC1 is interfaced with each lab company.  


To begin an integration between your BestNotes account and your preferred Lab partner, please inform us of the lab company you'll be working with and include contact information, we will then initiate the integration process. Once BestNotes has integrated with HC1, your Implementer will notify you and provide training references and materials.


  • For more information on creating Lab orders, Click Here.
  • For more information on lab Results & Review,  Click Here.


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NOTE:
  • HC1 will discuss payment with your company for lab services. 
  • BestNotes does NOT charge any additional fee to interact with HC1.
  • It may take several weeks for HC1 to reply to BestNotes for final integration.


User Permissions Required (contact your BestNotes System Administrator for user permissions):

  

NOTE: These permissions may not be available until BestNotes receives your partnered lab account information from HC1.



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The following information is intended for an Orders and Results interface. If you've chosen a "Results Only" interface, the following content will not be relevant.



Each provider must have their Provider NPI entered in the Provider Details section of their User Details:



For the best experience, it is recommended to add any Insurance Payers your practice may associate with in your account Settings. Adding these payers will allow your client-specific payer information to import into your lab order upon creation. For more information, Click HERE.









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