This article explains how to configure Group Note Templates and individual Group Notes to restrict their visibility on a client's Activity Log to specific user groups.

Permissions Required

  • Group Notes Admin
  • Manage Template permission

Restricting Group Note Activity Log Visibility

  1. Configure Group Note Templates for Auto-Restriction

    To restrict Group Note visibility, you must first configure the Group Note Template:

    1. Create or edit a Group Note Template. (For more information on creating a Group Note, see Creating a Group Note).
    2. Within the template settings, check the option to auto-restrict the note to a specific group.

  1. Set Up User Groups (System Administrator)

    As a System Administrator, ensure the necessary user groups are in place:

    1. Create the required user groups.

    Screenshot showing how to check a group to auto-restrict in a Group Note Template.

Screenshot showing how to create a group as a System Administrator.

  1. Assign Group Note Permissions

    Give relevant user(s) the necessary Group Note Permission(s). (For more information, see Setting Permissions to Create Group Notes).

  1. Apply Auto-Restriction to a Group Note Instance

    When creating or editing a Group Note:

    1. Open Group Notes.

    Screenshot showing how to give users Group Note permissions.

    1. Users with the Group Notes Admin permission can click on the Admin tab.
    2. Create or edit a Group Note.
    3. Select the New Group Note Template that has been configured for auto-restriction.
    4. Auto-restrict the Group Note to the specific Group(s) who can see and create this Group Note.

  1. Save and Lock the Auto-Restricted Group Note

    1. An Auto-Restrict Group Member will create a Session with the Auto-Restrict Group Note Template.

    Screenshot showing how to auto-restrict a Group Note to specific groups.

    1. Using Save and Lock will make this Group Note on the Client's Activity Log only visible to the Auto-Restrict Group.

Important Notes

  • BestNotes Users with the Manage Template permission could unrestrict this Group Note on the Build Template editor.
  • Group Notes will not display for users who were part of a deleted Group.
  • NOTE: Unrestrict (uncheck) Groups in Group Notes and Templates before deleting the Group.

Next Steps

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