This article provides instructions for setting up Kiosk Mode on Apple iOS devices (e.g., iPad) using Guided Access, and notes on Android device solutions.

Permissions Required

No specific BestNotes permissions are required.

Setting Up Kiosk Mode

Android Solution

BestNotes only has mobile apps for iOS Apple and Android devices.

Android does not have step-by-step instructions at this time. There are several resources online.


NOTE: Be careful with any 3rd party, online instructions.

BestNotes will continue to do research to find a common and safe solution for Android Devices.

Apple (iOS - e.g. iPad)

Use Guided Access to:

  • Temporarily restrict your iOS device to a particular app
  • Disable areas of the screen that aren’t relevant to a task, or areas where an accidental gesture might cause a distraction
  • Disable the hardware buttons

To set up Guided Access:

  1. Tap Settings -> General -> Accessibility -> Guided Access.
    Guided Access settings
    Guided Access options 

From there you can:

  • Turn Guided Access on or off
  • Set a passcode that controls the use of Guided Access and prevents someone from leaving an active session
  • Set whether the device can go to sleep during a sessionGuided Access passcode settings 

Start a Guided Access session

  1. Open the app you want to run.
  2. Triple-click the Home button.
  3. Adjust settings for the session, then click Start.

Disable app controls and areas of the app screen

  1. Circle or rectangle any part of the screen you want to disable (e.g. web browser controls/buttons).
  2. Use the handles to adjust the area.

Keep Touch on

This will allow clients and BestNotes users to enter information (OutcomeTools Survey Key and answers, BestNotes navigation).


NOTES:

  • Guided Access has its own Multitasking Gesture (e.g. close webpage).Disabling screen areasGuided Access options
  • Only allow one webpage (OutcomeTools Kiosk) to be accessed in the favorites, history and bookmark menu.


    Safari settings


    Safari general settings

  • Do the above, along with disabling part of the screen

Bookmark kiosk website on device app home page for quick access  

For quick access (e.g. switching apps, turning device on/off), bookmark the kiosk website on the device app home page.

  1. Click the Add to Home Screen button:

Add to Home Screen button

Add to Home Screen confirmation

Kiosk Mode & Battery life

When Guided Access is on, the device will remain in Kiosk mode (awake, asleep and charging). This means, when you wake the device: 

  • It does not require a passcode
  • It will automatically be ready in Kiosk mode
  • It will display the last action made
  • It will go into sleep mode according to your device's sleep settings

Sleep mode will save the battery life, but periodically check to make sure it is charged for the next use.

End a Guided Access session

To end a Guided Access session (e.g. switching between BestNotes App and OutcomeTools, turning off and changing settings):

  1. Triple-click the Home button.
  2. Enter the Guided Access Passcode.

Next Steps

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